CERTIFIED CLINICAL TRAINER

WATCH THIS VIDEO TO SEE A DAY IN THE LIFE OF A CERTIFIED TRAINING SPECIALIST.

Are you a hygienist that thrives on educating your patients while influencing them to do what is best for their health? Do you love dental hygiene but long for advancement in your career? Do you love to travel? Are you interested in training others around the country how to be the best in the clinical field?

We’re only looking for 1-2 talented hygienists. I don’t tell you that for any other reason then to let you know I’m looking for something special. We’re looking for someone to coach and train doctors and clinical teams to get out of their comfort zone and reach potential they may not even know they have. The trainers on our team are energetic, influential and passionate. If that person is YOU, I encourage you to continue on. But, we’re not for everyone. The full time travel lifestyle can be tough. If you are not ready to commit to traveling the country, sometimes the world, this isn’t the right role for you. If you are ready to jump on a plane and take our doctors to the next level, read on. Our trainers drive our mission of helping 1000 doctors net $1M/yr giving back 10% into the communities they serve – an impact of $500M over the next 5 years.


 
Responsibilities

Instead of practicing dental hygiene, you would train our clients on the SI Way including how to effectively speak to patients, deliver treatment plans, upsell treatment, etc. – spending your time helping Doctors & Team Members in practices around the world grow their practice.

  • Run classes of 5-35 people that teach participants our unique clinical, customer service, and sales processes.
  • During the training class you must be able to coordinate, develop, implement and deliver effective classroom training.
  • Create and deliver effective ways to test employee readiness throughout class to ensure they are learning the concepts.
  • Based on each training class, continuously evaluate training materials and curriculum and work closely with your team leader and other trainers to continue improving and developing needed materials.
  • Assist in development and implementation of pre-training duties as well as post training measurements, assessments and audits to ensure training effectiveness.
  • Offer solutions to the staff and doctor for issues they face daily that will help them grow their practice.
  • Make recommendations to the practice owner/doctor about their next steps with the Scheduling Institute that will continue to grow their business.

 
Key Traits/Skills
  • Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver.
  • Must be comfortable and confident dealing with clients at all levels of the organization from entry-level employees to owners.
  • Ability to set goals and create your plan to achieve them.
  • Ability to demonstrate creativity and resourcefulness.
  • High integrity.
  • Proven track record of being punctual and reliable.
  • Superior verbal and written communication skills.
  • Strong employee motivation and development skills.
  • Strong computer skills and previous experience with Microsoft Office programs (Word, Excel, PowerPoint) is a must.
  • Ability to consistently meet and exceed sales goals.

 
Qualifications

This is not for everyone so do not respond if you don’t at least meet these requirements:

  • Minimum of 2-5 years of hygiene experience.
  • Must produce high numbers in your dental practice.
  • Must be willing to travel nationwide. (90%+)
  • Must have a pleasing personality, great smile, and great attitude.
  • Must be goal oriented and be mentally and emotionally stable enough to help others.
  • If your doctor is a Scheduling Institute client, the following will be required before we entertain interviewing you:
    • Your doctor must be aware you are applying and give SI permission to interview
    • You would need to hire your replacement and train them prior to your first day at SI

 
Perks
  • Health Insurance
  • Generous PTO Plan
  • Monthly performance based commission with pay increases for tenure
  • 401(k) with company match (aka, free money)
  • Casual Dress Code
  • Company Contests
  • Over the Top Team Member Events – did we mention we are taking our entire team to Mexico for an all inclusive vacation?
  • 2 Team Members will drive away in a Tesla Model 3 in 2021!

 
Why the Scheduling Institute?

Well, this year, Dental Town magazine awarded the Scheduling Institute the Townie Choice Award for “Best Practice Management Consultants,” which is voted on by Dentists across the U.S. Companies don’t get accolades like that without super star team members and therefore, we are looking for a super star. It takes a special person to meet our high standards and we hope it’s you. We have worked with well over 10,000 offices and our training department is growing like crazy. The Scheduling Institute is a premier provider of Customer Service/Sales training with a unique and specific initial focus on training team members/employees how to effectively handle inbound calls, specifically those from new customers. The results their clients see are astounding. Clients often see a 20% to 60% increase in new business after completing the Scheduling Institute training program.


 
Company Description

Over 25 years ago, Jay Geier discovered the concept and new patient generation secret that became the Scheduling Institute. For more than 20 years, the Scheduling Institute has been teaching doctors and their staff worldwide a unique process for new patient generation and practice expansion that is truly amazing. It leads to extraordinary growth, higher income, and exceptional quality of life. The Scheduling Institute is a very successful business designed to help doctors turn their practice into a very successful and profitable business by leveraging an asset that already exists within the practice — staff.

The Scheduling Institute was the 3rd fastest growing company under $50 million in Georgia in 2014, and was just rated the 7th best company to work for in Georgia, as voted on by it’s own team! 2020 was the 11th year in a row that we have won Dentaltown’s Townie Choice Award for Best Practice Management Consultant and we were also the recipients of the same award from OrthoTown magazine for 6 years. We currently have over 120 team members, and are significantly investing in growing our talented team and marketing.

With a strong, positive leadership team, every team member has opportunities to grow and make an incredible impact within the growing company. Those individuals that show their dedication and passion are typically rewarded by the opportunity to move up quickly. Our team leaders are not micro managers, but strive to be mentors. We believe that people are responsible for their own success. It’s important that our employees take ownership in their role as a business within a business. A mistake is treated as a learning experience to grow from and a success will be rewarded.

***Must live in or be willing to relocate to any of the following states: CA, CO, TX, GA, IL*** and live close to an International Airport.

** IMPORTANT: TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Please apply through the website below and upload your video cover letter describing why you would be the perfect fit for this position.

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FREQUENTLY ASKED QUESTIONS
How often does this role require me to travel?
We like to say that this role is 95% travel (by air, car, bus, train, etc.). We consult offices all over the USA, Canada, and abroad and travel to the offices to deliver the training in person.
What will I be training and consulting on?
We train business owners and their teams on many different types of solutions to grow their businesses and make a difference in their communities. Think about a typical small business owner; they are often an expert in the field in which they have chosen to do business, however, they are now a small business owner and are responsible for a bottom line, human capital, marketing, etc. These areas are often not their natural strength. Luckily, they are ours and we can teach them how to be successful doing what they love.
How long are the training days?
Most of our trainings are one day. However, we do have two day trainings as well. That means the trainer is flying in the night before the training and flying out after the training day is complete. Most trainings are from 7:30am to 3:30pm.
Are our trainers regionalized?
After 18 months of employment and full time travel for at least 12 months, most trainers are regionalized 75% of the time. Regions consist of at least five states.
How many trainings would I be doing a month?
A full time schedule is a minimum of ten trainings a month.
What I am doing on the days I am not training?
We have an in office/working day policy that requires a certain amount of working days per month based on the amount of trainings you are scheduled for. These days would consist of expenses, itinerary approval, calling your clients, all things pertinent to delivering a stellar training day. Once you have reached your full schedule for the month, the other days are yours to do with what you like!
What days of the week would I be training on?
Each week varies based on the client demands. Our trainers do train on some Saturdays.
What is the training for this position?
Our current training process consists of four to five weeks of training. Three of the five weeks would be at our Headquarters in Atlanta, Georgia. The first week includes training with all new company hires. The following weeks would be solely in the training department learning your first training, our culture, expectations, CRM, attending our events, presentation and certification on your training, sales training, etc…
Do I book my own travel?
We have a dedicated travel company and also our own in house travel team to make sure all travel is taken care of for you three weeks prior to the training date.
Do I need a passport?
Yes a current passport is necessary.
Do I need a credit card?
Scheduling Institute covers flights and rental cars. All other expenses are reimbursed two times per month.
Do I get to keep my own travel points?
Yes all points you accrue including flights and rental car points are yours to keep, this is a huge benefit to this unique role.
What is the compensation?
This role is performance based; includes a base salary and full benefits package as well. This position is weighted more heavily on a monthly commission structure. On an individual basis we can discuss a contract position.
Is there a sales quota?
There is a sales component to this role. When it is appropriate to sell our client the next step we expect a sale to occur. There is no cold calling in this role! The more you sell the more you make.
What is the interview process?
If you think you would be the best fit for this position, please click here and follow the instructions. We will only reach out to you for next steps if we would like to set up an interview.
Do you have a job description?
Yes, please click here for United States and click here for Australia.
Am I required to be at the Headquarters in Atlanta at any other times?
Yes, there are a certain amount of meetings and events that require all trainers to be in Atlanta approximately every other month.
Any other information about the role or Scheduling Institute you would want me to know?
We are a high energy, passionate group of people. We work in a changing environment to support our clients and to grow the business. If you like to work hard, work well by yourself and within a team, are flexible, and like to give back please move forward in the application process!