CERTIFIED TRAINING SPECIALIST

BECOME PART OF A SUCCESSFUL COMPANY & EXTRAORDINARY CULTURE
WATCH THIS VIDEO TO SEE A DAY IN THE LIFE OF A CERTIFIED TRAINING SPECIALIST.
REQUIREMENTS
  • Ability and desire to travel domestically and abroad 95% of the time
  • Excellent presentation skills
  • Prior experience delivering classroom training to groups of ten or more
  • During the training class you must be able to coordinate, develop, implement and deliver effective classroom training
  • Create and deliver effective ways to test employee readiness throughout class to ensure they are learning the concepts
  • Degree in related field or equivalent experience
  • Strong computer skills and previous experience with Apple products and Microsoft Office programs (Word, Excel, PowerPoint) is a must
  • Proven track record of being punctual and reliable
  • Read and write English fluently
  • Bilingual a plus

SKILLS AND ABILITIES
  • Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver
  • Must be comfortable and confident dealing with clients at all levels of the organization from entry-level employees to CEOs
  • Ability to set goals and create a plan to achieve them
  • Ability to consistently meet and exceed individual sales goals
  • Demonstrate creativity and resourcefulness
  • High integrity
  • Make recommendations to the practice owner/doctor about their next steps with Scheduling Institute that willcontinue to grow their business
  • Complete all required pre-training duties as well as post training measurements and assessments
  • Based on each training course, continuously evaluate training materials and curriculum and work closely with your team leader and other trainers to continue improving and developing needed materials
  • Superior verbal and written communication skills
  • Strong employee motivation and development skills
  • Must be able to work independently and as a member of a team
  • Ability to effectively deal with ambiguity and frequent changes
  • Excellent follow-up and follow-through skills; complete assignments in a timely manner
  • Must be driven to provide an outstanding customer experience

COMPENSATION

 Base salary plus performance based incentives


 

APPLICATION FORM
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FREQUENTLY ASKED QUESTIONS
How often does this role require me to travel?
We like to say that this role is 95% travel (by air, car, bus, train, etc.). We consult offices all over the USA, Canada, and abroad and travel to the offices to deliver the training in person.
What will I be training and consulting on?
We train business owners and their teams on many different types of solutions to grow their businesses and make a difference in their communities. Think about a typical small business owner; they are often an expert in the field in which they have chosen to do business, however, they are now a small business owner and are responsible for a bottom line, human capital, marketing, etc. These areas are often not their natural strength. Luckily, they are ours and we can teach them how to be successful doing what they love.
How long are the training days?
Most of our trainings are one day. However, we do have two day trainings as well. That means the trainer is flying in the night before the training and flying out after the training day is complete. Most trainings are from 7:30am to 3:30pm.
Are our trainers regionalized?
After 18 months of employment and full time travel for at least 12 months, most trainers are regionalized 75% of the time. Regions consist of at least five states.
How many trainings would I be doing a month?
A full time schedule is a minimum of ten trainings a month.
What I am doing on the days I am not training?
We have an in office/working day policy that requires a certain amount of working days per month based on the amount of trainings you are scheduled for. These days would consist of expenses, itinerary approval, calling your clients, all things pertinent to delivering a stellar training day. Once you have reached your full schedule for the month, the other days are yours to do with what you like!
What days of the week would I be training on?
Each week varies based on the client demands. Our trainers do train on some Saturdays.
What is the training for this position?
Our current training process consists of four to five weeks of training. Three of the five weeks would be at our Headquarters in Atlanta, Georgia. The first week includes training with all new company hires. The following weeks would be solely in the training department learning your first training, our culture, expectations, CRM, attending our events, presentation and certification on your training, sales training, etc…
Do I book my own travel?
We have a dedicated travel company and also our own in house travel team to make sure all travel is taken care of for you three weeks prior to the training date.
Do I need a passport?
Yes a current passport is necessary.
Do I need a credit card?
Scheduling Institute covers flights and rental cars. All other expenses are reimbursed two times per month.
Do I get to keep my own travel points?
Yes all points you accrue including flights and rental car points are yours to keep, this is a huge benefit to this unique role.
What is the compensation?
This role is performance based; includes a base salary and full benefits package as well. This position is weighted more heavily on a monthly commission structure. On an individual basis we can discuss a contract position.
Is there a sales quota?
There is a sales component to this role. When it is appropriate to sell our client the next step we expect a sale to occur. There is no cold calling in this role! The more you sell the more you make.
What is the interview process?
If you think you would be the best fit for this position, please click here and follow the instructions. We will only reach out to you for next steps if we would like to set up an interview.
Do you have a job description?
Yes, please click here for United States and click here for Australia.
Am I required to be at the Headquarters in Atlanta at any other times?
Yes, there are a certain amount of meetings and events that require all trainers to be in Atlanta approximately every other month.
Any other information about the role or Scheduling Institute you would want me to know?
We are a high energy, passionate group of people. We work in a changing environment to support our clients and to grow the business. If you like to work hard, work well by yourself and within a team, are flexible, and like to give back please move forward in the application process!